Online reputation issues are often treated as PR problems until they become business risks. An experienced perspective on why ORM belongs to risk governance, not communications.
A realistic, experience-led case narrative on how SEO neglect surfaced only when CAC spiked, paid media stopped compensating, and leadership was forced to confront structural weakness.
High traffic does not always indicate strong SEO. An experienced perspective on why traffic often hides structural weakness and what leadership teams should evaluate instead.
SEO rarely fails suddenly. It weakens quietly and surfaces only when growth, cost, or competition increases. An experienced view on why SEO problems are noticed late and why that matters.